Ask a reference question

About this service:

  • This e-mail service is available for reference questions that can be answered with short, factual responses.
  • Completing and submitting this form will send your question to the Reference Desk at the National Library of South Africa
  • We will try to answer queries within 24 hours.   While replying to your question, we may need to ask you for further clarification.
  • If you have more than one question, please use a new form for each question.
  • Please remember that you will still get faster service by telephoning the Reference Desk
    (+27 21 424 6320 - Cape Town or +27 12 4019741 - Pretoria)    during office hours
  • All answers are sent to the e-mail address provided. To ensure that you receive a response, please supply your e-mail address accurately and in full.

Request form

Name (required)

Patron no. (if you are already a registered user)

E-Mail Address (required)

Area code (eg. +27 21)         Number   

Type your question in the box below:

Purpose for which the information is needed:

Please specify:

Please take a moment to re-check the e-mail address and telephone number you are submitting, since we will not be able to communicate with you unless it is correct.


If you experience any problems with this form, you can also send us a question by